Crisis Management in Construction
Crisis Management in Construction is a practical guide to managing unexpected events during construction projects. It focuses on two main concepts: communication and risk assessment. Through these two concepts, readers can learn how to prevent construction project crises and use them to their advantage. In addition, the author discusses how to communicate with project stakeholders and activate a crisis management plan as early as possible.
Case studies provide an excellent vehicle for readers to examine others’ experiences.
Case studies offer readers a window into the complexities of crisis management, offering an invaluable vehicle to learn from others’ experiences. Throughout the book, Loosemore presents key lessons from construction, risk management, psychology, and behavioral sciences case studies. His examples show how construction firms can make the most of crises and turn them to their advantage.
Communication is the key to crisis management.
A key element of crisis management is communication. It is crucial to get the word out right away. After an incident occurs, the team needs to know what to say and how to say it. The communication process involves activating key personnel, responding to media inquiries, and drafting communications to all affected parties. Therefore, the process should be closely monitored.
A successful crisis management plan should be part of operational and strategic planning. It should involve the different departments and individuals involved in the construction project. Creating a SWOT analysis and identifying potential opportunities for change is also important. This will help identify potential areas for contingency plans.
Construction companies face many potential crises that can impact their projects. For example, natural disasters, global pandemics, and other events can threaten their projects. Whether the problem is local or global, construction companies must respond quickly to minimize damage.
Activating a plan as soon as possible
A crisis management plan should be part of a company’s strategic and operational plans. The most effective plans are cross-functional and involve everyone involved with the project. The plan should include specific escalation procedures and explain the procedures for the company’s staff. It should also be in place to ensure communication during and after a crisis.
Once your crisis management plan is in place, you’ll need to implement a process for notifying people of the emergency. This includes collecting contact information and determining the best way to notify employees of the incident. You’ll also need to devise a system for communicating sensitive news internally, such as via automated calls or email. Finally, developing a schedule for updating the plan is essential to keep everyone informed.
You’ll also need to develop a crisis management organization chart. This will help you coordinate your staff’s actions, including who will take the lead. In addition to this, you’ll need to develop a crisis management plan that includes a process for disaster recovery and coordination with public safety services.
Developing a risk assessment tool
When developing a crisis management plan, it is important to include the people involved in the project. This means highlighting any hazards that can cause serious injuries. Other areas include physical assets, such as buildings, information technology, and utility systems. The impacts that an incident could have on the business and its relationships with key stakeholders are also important considerations.
The process of risk assessment begins early in the project planning phase. Failure to identify risks at this stage is equivalent to accepting them during the project. Once identified, the team can begin addressing them. A thorough risk assessment will help determine the types and extent of risk management that needs to be implemented.
One risk assessment method relies on a five-step hierarchy of control measures. In addition, the tool also has a general formula for calculating residual risk. The frequency of the outbreak of Covid-19 in Poland during the second wave of the disease is also taken into account. This study found that the disease’s financial losses and environmental impact can vary from 1000 to 10,000 Euros per case.